Dometic Fridge Not Working in Your Motorhome? Here's What to Do

If your dometic fridge isn’t turning on or cooling correctly in your setup, here’s a simple troubleshooting guide to get things sorted. These steps will help us quickly identify the issue if you need to contact support. Please take clear photos of each step you complete. We’ve also included a video tutorial and PDF guide for extra help.

PDF Version

Step 1: Power On the Fridge

• Locate the control panel inside the door of the fridge.
• Press and hold the power button for a few seconds to turn the fridge on.

Step 2: Understand Power Modes

   Your fridge supports three main power modes:

• LPG (Gas)
• 12V Battery (for use while driving)
• 240V Mains Power
• There's also an Automatic Mode to switch between them based on availability.

Step 3: Running the Fridge on LPG (Gas)

1. Locate the LPG compartment on the driver’s side at the rear of the vehicle.
2. Ensure the selector switch is pointing to the correct bottle.
3. Turn the valve anticlockwise to fully open the selected bottle.
4. The Gas Light on the fridge panel should illuminate.
5. Press the Auto Mode button to let the fridge switch automatically in the future.

Step 4: Running the Fridge on 240V

• Ensure your vehicle is plugged into a 15AMP power source via the side outlet.
• Once connected, the 240V indicator light on the fridge will illuminate.

Step 5: Running the Fridge While Driving (12V Mode)

• Ensure the LPG bottle is turned off.
• Start the ignition—this activates the 12V mode automatically.
• Note: The 12V mode will not cool the fridge—it only maintains the current temperature.

Step 6: Adjust the Temperature

• Use the thermometer button on the right side of the control panel to adjust the fridge temperature.

Step 7: What If It Beeps or Flashes?

If the fridge starts flashing or beeping:

• Press and hold the warning triangle button until the alarm stops.

Step 8: Contact Us

If the fridge still isn’t working after following these steps:

• Call: 1300 016 532
• Email Photos: roadside@cruisinmotorhomes.com.au

We’ll help resolve the issue and get your fridge cooling again.