Frozen 12V Control Panel (Black Unit) – How to Reset

If the 12V control panel in your motorhome has frozen or become unresponsive, don’t worry—this can often be resolved with a quick manual reset. Please follow the steps below carefully.


Step 1: Remove the Control Panel from the Wall


The 12V control panel is mounted flush into the interior wall. To reset it:

  1. Gently remove the panel from the wall—this may involve carefully prying it out or unscrewing it depending on your model.
  2. Be cautious not to damage the surrounding trim or wiring.


A short video and PDF version of the video has been provided to walk you through this step





PDF version 


 

Step 2: Disconnect the Panel


Once the panel is out of the wall:

  1. Locate the connector cable behind the unit.
  2. Carefully unplug the panel to fully power it down.


Step 3: Wait 15 Minutes


Leave the panel disconnected for at least 15 minutes. This pause allows the system to fully discharge and reset internally.


Step 4: Reconnect and Replace


  1. After 15 minutes, plug the panel back in.
  2. Gently place the panel back into the wall and ensure it's secure.


Once powered back on, the panel should be responsive and functioning correctly again.


Need Further Help?

If you're unsure how to proceed or the panel does not respond after reset, please contact our On-Road Care Team for immediate assistance:


1300 016 532

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